The use of our own bespoke CMS, extensive planning and collaborative workshop processes with a consistent focus on UX enabled us to restructure the way services were presented. We also made it significantly easier for the user to browse articles through the use of filters and categories, and SA Law themselves to edit and add new views and insights.
The majority of the issues SA Law reported to us were directly related to the sheer amount of content on the site, over time the addition of new articles and events had lead to a disorganised structure and an overwhelming UX. They came to us to help in the restructuring of the site in order to create a seamless user experience. Through addressing the information hierarchy from a sitemap perspective as well as on a page content level we were able to achieve this successfully.
Part of the issues related to site structure were solved with the transfer from Wordpress to our own CMS, we built bespoke blocks to present information in a clear, concise and logical manner. As well as improvements in structure and usability it greatly increased the flexibility of the system for the client. In order to make the transfer as smooth as possible we included a day’s CMS training for SA Law employees.
As well as answering these specific concerns, we redesigned the look and feel of the site in a way that fits SA Law’s industry leading and innovative approach to Law, developing a modernised user interface that works as well on mobile devices as it does on larger screens.